One of the primary job duties I have had for the last 15 years is supporting clients. I answer questions, I answer a lot of questions about a lot of different things, all day, every day.
The fantastic thing about always keeping my toe dipped in support is that I see what questions users in the community have, what features they’d like to see, what about a system confuses them the most, what causes a user to choose a system or leave a system for another. I see this on Twitter, on Facebook, in tickets I respond to, in people I meet at events, and in the live video Q&A’s I co-host every month for Libsyn.
I’m always thinking about how I can make things easier. How can I make things more simple for the user, or more understandable? Would a new tutorial help? Would a different analogy make more sense? Should I ask our developers to change something in the system? Should we call this thing something else entirely so it is more clear to the user?
The nice thing about podcasting, especially with Libsyn, is it’s one of those set it and forget it kinda things. For the most part, once you setup your show and get it submitted to the directories you want it in, all that’s left to do is create awesome content. So, the majority of the questions come in at the beginning.
What mic should I use? Do I need a mixer?
Do I REALLY need a media host? Why can’t I just use my existing web host?
What software should I use to edit my audio? HOW do I edit my audio?
Where on EARTH am I suppose to get this supposed ‘great artwork’ you say is so paramount?
Do I really… really… really… only get an 8 week shot at iTunes’ New & Noteworthy (and is N&N even worth it)?
Umm, how do I upload my audio?
To be honest, I also see a lot of bad information floating around in the interwebs. Some of the information was correct… 5, 8, 10 years ago, but has since changed. Some of the information is biased. Some of it comes from a well meaning friend or fellow forum member who thinks they know, but doesn’t see the trends that come from watching over thousands of shows. Some of the information isn’t bad, but isn’t necessarily right for that particular user.
So how does someone who wants to enter the space even begin to sift through all the good and bad to find what is right for them?
With that all in mind, I began developing a series of webinars, starting with the Podcasting Quick Start. This webinar is hosted by yours truly through Libsyn. In this webinar we will cover topics such as:
- Why do you want to start podcasting
- What equipment do you REALLY need to get started?
- What software do you need to get started?
- How to sign up and setup your Libsyn show
- Submitting to other directories
- Measuring growth
- Marketing and growing your show passed the RSS feed
We’re going to touch all of these. You’ll get what you need to get a mic, plug it in, record, upload, and get that show into iTunes. You’ll get the basics… PLUS a live Q&A following.
It’ll take an hour of your time, and it’s 100% FREE.
So… what do you have to loose? If you have considered podcasting, want to know what podcasting is all about, or your ready to get started but don’t know how, this webinar is for you.
First Wednesday of Every Month @ 4pm EDT